Returns & Exchanges

At VVS Jewelry, we stand behind the quality of our pieces and offer a 30-day return window for items in their original, unworn condition. If you are not completely satisfied with your purchase, we are here to help you find the perfect match or provide a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your jewelry in its original VVS branded packaging, including all certificates and protective padding to ensure safe transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned item, your refund or exchange will be processed within 5-7 business days.