Frequently Asked Questions
Everything you need to know about our premium VVS jewelry and services.
What does VVS stand for in your jewelry?
VVS stands for 'Very, Very Slightly Included.' This refers to the clarity grade of our stones, ensuring that any inclusions are invisible to the naked eye, providing a brilliant and flawless sparkle.
Do you offer international shipping?
Yes, we ship our luxury pieces worldwide. Standard international shipping typically takes 7-14 business days, while expedited options are available at checkout.
Will your jewelry tarnish or turn my skin green?
No. We use premium materials such as 14K/18K gold and 925 sterling silver. Our pieces are hypoallergenic and finished with high-quality plating to prevent oxidation and skin irritation.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original, unworn condition for a full refund or exchange.
How should I care for my VVS jewelry?
To maintain its shine, clean your jewelry regularly with a soft lint-free cloth and mild soapy water. Avoid contact with harsh chemicals, perfumes, and chlorinated water.
Do you provide a warranty on your products?
Yes, all VVS Jewelry pieces come with a 12-month limited warranty covering manufacturing defects. We stand behind the craftsmanship of every item we sell.